Please see the drop-down menu below to view frequently asked questions.
If your issue cannot be resolved, click here to submit a help desk ticket.
常见问题解答
Add Your MECC Student Email To Mobile Device
Click here for step by step instructions for adding student email to mobile device.
If your issue cannot be resolved, click here to submit a help desk ticket.
Assistance with Canvas
Contact your instructor with any Canvas issues.
If your issue cannot be resolved, click here to submit a help desk ticket.
Connecting to Student Wi-Fi
Microsoft Office 365
Users will use their full VCCS email address as the username (example: jy60@email.个电流.edu) and their MyMecc password to log into Office 365 site… 办公室.个电流.edu. If the Office 365 login is not successful then please reset your MyMecc Password. Once the user resets his/her MyMecc password it will SYNC the password to work with the Office 365 Login.
If your issue cannot be resolved, click here to submit a help desk ticket.
Multi-Factor Authentication (MFA)
If you need assistance with setting up or troubleshooting MFA issues, visit www.作为国内.edu/mfa.
If your issue cannot be resolved, click here to submit a help desk ticket.
“MyMecc” Password Reset
If you need to reset your MyMECC password, click the link below to be taken to the MyMECC password reset portal.
If your issue cannot be resolved, click here to submit a help desk ticket.
Statement of Compliance Concerning Password Resets of the MyMECC
According to FERPA standards §99.31 Identification and Authentication of Identity, a student requesting their username either by phone, 闲谈，聊天, or other remote means must provide required information to prove identity.
Respondus Lockdown Browser
Click here for Respondus Lockdown Browser
If your issue cannot be resolved, click here to submit a help desk ticket.
Student Email Accounts
Student Email Accounts are not active until a student has enrolled in a class.
If SIS does not work; then user should RESET the MyMECC Password which will SYNC the systems. It takes up to a few hours for the systems to SYNC.
If your issue cannot be resolved, click here to submit a help desk ticket.
文本警报
Use the button below to sign up to receive text messages to your cellphone regarding schedule changes & 紧急警报.
* Please do not include dashes “-” in the number. Example: 2765554444. While the MECC Text Message Alert service is free, your cellular phone service provider may charge a fee for receiving text messages. Please consult with your service plan provider before registering for this service.
辅导
